
1. 강연자 정보
Dr. Yoo Jung (Erika) Oh (Ph.D., University of California, Davis) is an assistant professor in the Department of Communication at Michigan State University. She specializes in artificial intelligence (AI) dialogue systems, commonly known as "AI chatbots." Her work examines the dynamics of human-AI communication, with a particular focus on how persuasive AI influences human perceptions, communication patterns, and resulting health and relational outcomes. Her research has appeared in leading scholarly outlets, including the Journal of Communication, the Journal of Computer-Mediated Communication, and the International Journal of Communication.
2. 제목
From Insights to Influence: Artificial Intelligence (AI) as Tool and Social Actor in Health Communication Research
3. 초록
This talk showcases the evolving role of artificial intelligence (AI) in health communication research through two studies. The first study highlights the application of Large Language Models (LLMs) for classification tasks, specifically examining COVID-19 vaccine-related social media posts. By comparing state-of-the-art LLMs, this research demonstrates their effectiveness in classifying vaccination behaviors, intentions, and information-sharing, with results showing an alignment between online discourse and real-world vaccination trends. The second study shifts focus to relational AI, investigating how AI chatbots act as social actors to promote health behaviors. By assessing the chatbot’s warmth and competence, this study illustrates how relational behaviors foster meaningful human-chatbot relationships and influence physical activity behavior intentions. Together, these studies demonstrate AI’s multifaceted potential to advance health communication research, from capturing behavioral insights to influencing human behaviors.